Four regions.
One delivery model.
Every region is delivered by a registered Cogent entity with directly-employed workers and an owned logistics hub - never a broker network. We cover every country in the world except Russia and North Korea, serving surrounding territories from the nearest entity with local parts, local language and local employment law handled by us.
The scale behind the service
CURRENT GROUP FIGURESdirect-employed
legally registered
one at every entity
20 languages
6 practice areas
every month
Six practice areas.
Eighteen service lines.
Every line is delivered by our own workers and tracked as the same object in Cogent OS - so a rack build in Turin and a laptop swap in Auckland are managed, evidenced and reported the same way. IT Consulting and vCIO advisory span all six areas.
A 24/7 service desk that answers in your users' language.
Twenty languages, follow-the-sun shifts across EMEA, APAC, LATAM and USCA, and one ITIL-based process behind every ticket: incident, request, problem, change and CAB, with the CMDB kept current as work completes.
Our multilingual desk is staffed from our own delivery offices - the Gajków service desk hub anchors EMEA, Kuala Lumpur anchors APAC - so escalation goes to a Cogent manager, never to a third-party queue.
One platform, eighteen services - Cogent OS at the core.
Every one of our eighteen service lines runs on the same platform, grouped by domain and connected through one workflow engine - from digital workplace and infrastructure engineering to last-mile operations, warehouse and logistics, and hardware integration.
That is what makes multi-country delivery reportable: intake, classify, dispatch, deliver, verify, invoice and review all happen in one system, with one SLA model and one evidence standard.
The Cogent difference
In-house delivery
We own the workforce, the hubs and the facilities. Every worker is on our payroll across the UK, EU, LATAM and APAC, with our own ITAD and warehouse operations - so vetting, clearance, training and quality never leave our control.
Managed and accountable
One contract, one SLA, one consolidated invoice and one named account manager - on ITIL-based process. The same ticket, evidence and reporting model applies in every country you operate in.
Globally deployed
19 entities, 19 owned logistics hubs, 24/7 cover in 20 languages, and coverage of every country except Russia and North Korea - with local employment, local parts and local language as standard.
Industries we run IT for
Regulated, distributed and asset-heavy environments where downtime is measured in revenue - and where evidence, clearance and consistency matter as much as speed.
Founded in Europe. Built to deliver globally.
Cogent Networks Ltd operates 19 country entities and 14 departments with more than 8,000 directly-employed workers. From our London head office we run one delivery model, one platform and one standard of work - with delivery offices in Poland, Italy, Malaysia, Brazil and the United States anchoring each region.
Driving Innovation, Powering Success. - the reason global enterprises consolidate IT operations with one accountable partner instead of a dozen.
ABOUT COGENT NETWORKS →
Results our clients measure
Six delivered programmes. Each one links to the service page that carries the full engagement.
EUC refresh and break-fix across 1,386 sites, islands included - 800 workers, 100% IMAC SLA.
Break-Fix & IMAC/D →SD-WAN deployed across live industrial plants at 99% next-business-day SLA, zero visits rescheduled.
Smart Hands →Managed workforce of 430 named workers across 189 sites, at 100% utilisation.
Managed Workforce →Forward logistics across the UK and EU with same-day shipping to site and 100% SLA met.
Warehouse + 3PL →Witnessed on-site HDD destruction - nothing left the facility intact, certificate per drive.
ITAD & Secure Disposal →Turn-key office and comms room: 183 data points certified, 12 APs surveyed to validation.
Data Centre Services →
Ready for IT that just works?
Tell us the countries, the sites and the service levels. We will show you which entity, which hub and which workers deliver it - and how it will look in your portal.