Mid-market managed service
Full-stack managed IT with vCIO advisory, Microsoft 365 modernisation and on-site cover across two countries.
The sector
What matters here
Smaller organisations are usually offered one of two things: a cheap helpdesk with no strategy, or an enterprise proposal they cannot digest. What actually helps is enterprise practice applied at the right scale - a proper service desk, a real device standard, decent identity hygiene, and someone senior who owns the roadmap without needing a full-time salary.
Challenges we solve
Three problems, addressed by design
No IT leadership capacity
vCIO advisory gives you a named senior owner for strategy, budget and risk - the roadmap, the renewal calendar and the security posture reviewed quarterly rather than reacted to annually.
A stack assembled by accident
Most SME estates are layers of past decisions. We baseline what exists, standardise devices and identity, move what should move to Microsoft 365 or Azure, and document the result so it is transferable knowledge.
Growth into new countries
When a smaller business opens abroad, IT is usually the last thing resourced. Nineteen entities and nineteen hubs mean the second and third country are ordinary for us, including employment and stock.
Lead services
What this sector buys from us
Compliance & governance
How we hold the line
Stated generically - the specific frameworks, clearances and evidence formats are agreed per contract and enforced in Cogent OS rather than promised in a policy document.
✓ITIL-based service management scaled appropriately, with change and CAB for production
✓GDPR-aligned processing with documented positions suitable for smaller data teams
✓Information security aligned to ISO 27001 and Cyber Essentials
✓Secure disposal to NIST 800-88 with certificates, regardless of volume
✓Worker screening and right-to-work checks on every deployed person
✓Asset and CMDB records maintained so the estate is documented, not remembered
Proof
Comparable engagements
Anonymised by agreement. Client names available under NDA.
SME international expansion
New-country setup, devices and desk cover delivered through local entities as the client opened new offices.
Ready to talk about your estate?
Tell us the countries, the sites and the service levels. We will show you which entity, which hub and which workers deliver it.
+44 20 3936 1085 · INFO@COGENTNETWORKS.COM