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Industry

Confidentiality
as an operating rule.

Workplace IT for document-heavy, confidentiality-critical practices - vetted workers, controlled change, and disposal evidence that satisfies professional obligations.

VETTED WORKERSCONTROLLED CHANGECERTIFIED DISPOSAL
8,000+
Workers, all direct-employed
19
Country entities and owned hubs
24/7
Desk cover in 20 languages
ITIL
Based service management
The sector

What matters here

Legal practices carry an obligation that goes beyond data protection: client confidentiality is a professional duty, and it applies to the technician who walks into a partner office as much as to the document management system. We staff this work with screened, directly-employed people and evidence what they did, because using a local contractor is not an answer a firm can give its clients.

Challenges we solve

Three problems, addressed by design

Confidentiality in the room

Deskside work happens where privileged material sits. Every worker is directly employed, background-verified and bound by our confidentiality obligations, with the visit recorded against the work order.

Document-heavy, latency-sensitive workflows

Large files, document management systems and hybrid working make performance a daily complaint. We modernise the workplace - identity, devices, Microsoft 365 and connectivity - and then measure the user experience rather than assume it.

Disposal with professional consequences

Retired devices carry privileged material. Destruction to NIST 800-88 with a certificate per asset and unbroken custody gives the firm something concrete to put in front of a client or regulator.

Compliance & governance

How we hold the line

Stated generically - the specific frameworks, clearances and evidence formats are agreed per contract and enforced in Cogent OS rather than promised in a policy document.

Background verification on every worker, including identity, right to work and criminal record checks
Confidentiality obligations flowed down contractually to every deployed worker
Client data processed under GDPR with documented sub-processor positions
Information security aligned to ISO 27001 and Cyber Essentials
Data destruction to NIST 800-88 with certificate and chain of custody per asset
Access to firm systems governed by least privilege and logged in Cogent OS
Proof

Comparable engagements

Anonymised by agreement. Client names available under NDA.

Law firm workplace modernisation

Microsoft 365 and device estate modernised with deskside support across multiple offices.

Practice device retirement

Confidential device estate retired with per-asset destruction certificates and full custody records.

Ready to talk about your estate?

Tell us the countries, the sites and the service levels. We will show you which entity, which hub and which workers deliver it.

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+44 20 3936 1085 · INFO@COGENTNETWORKS.COM