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Industry

White-glove crews,
operator-grade discipline.

DC-cleared workers for rack and stack, structured cabling, commissioning L1 to L5, smart hands and decommissioning - to the operator rules, not ours.

DC-CLEARED WORKERSCx L1 - L5SMART HANDS 24/7
8,000+
Workers, all direct-employed
19
Country entities and owned hubs
24/7
Desk cover in 20 languages
ITIL
Based service management
The sector

What matters here

Hyperscale and colocation environments do not adapt to suppliers. Inductions, method statements, escort protocols and change windows are absolute, and a crew that treats them as paperwork does not come back. We staff this work with directly-employed, cleared workers whose induction validity is tracked in the platform, so scheduling cannot put the wrong person on the floor.

Challenges we solve

Three problems, addressed by design

Clearance and access that cannot slip

Site inductions and vetting expire. Cogent OS holds clearance validity per worker and blocks dispatch against an expired credential, so access is never the reason a window is missed.

Work that is inspected years later

Cable dressing, labelling and A/B feed discipline are judged long after handover. One documented installation standard, applied in every hall and every country, with photographic evidence per rack.

Windows that must be used, not filled

Racks are built, populated, cabled and burned in at our own hubs and delivered ready to energise, so the on-floor window is spent on placement, connection and commissioning.

Compliance & governance

How we hold the line

Stated generically - the specific frameworks, clearances and evidence formats are agreed per contract and enforced in Cogent OS rather than promised in a policy document.

Site induction, vetting and clearance validity enforced at scheduling in Cogent OS
Method statements and risk assessments per visit; escorted access where required
Design and installation aligned to TIA-942 with documented as-built evidence
Commissioning L1 to L5 with documented results forming the handover pack
Decommissioning with chain of custody and NIST 800-88 destruction certificates
Information security aligned to ISO 27001; NAID AAA and R2v3 aligned processing
Proof

Comparable engagements

Anonymised by agreement. Client names available under NDA.

Global hyperscaler

Multi-hall data centre build: rack build, device deployment and structured cabling across EMEA.

Colocation smart hands contract

24/7 remote and smart hands cover across multiple operator sites with cleared, employed workers.

Ready to talk about your estate?

Tell us the countries, the sites and the service levels. We will show you which entity, which hub and which workers deliver it.

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+44 20 3936 1085 · INFO@COGENTNETWORKS.COM