A reseller sells you a box. We own the outcome.
Procurement goes wrong in predictable ways: kit delivered to a reception nobody staffed, devices that arrive unconfigured and sit for a fortnight, a grey-market bargain with no manufacturer warranty, and an asset register that was accurate for about a week.
Our model closes each of those. Sourcing runs through authorised distributors only, so the product is genuine and the manufacturer warranty is intact. Delivery goes into our own warehouse in the country of use rather than to your office, where it is asset-tagged, imaged, configured and kitted per site. Installation is by our own certified workers to a documented standard. Support runs through the same platform. At end of life it exits through our certified disposal chain with a certificate per serial and recovered value reported back.
Whatever it is - a laptop fleet, a meeting-room estate, a firewall refresh, a software renewal - we procure it, we install it, we support it, we dispose of it. One partner, one asset record, cradle to grave.
Ten stages, one owner
The stages a reseller stops at are marked clearly. We run all ten, which is why the hardware that arrives on your floor already works.
Hardware, software and cloud
Hardware
Supplied, installed, supported and disposed of. Representative brands shown; sourcing is vendor-neutral and follows your approved vendor list where one exists.
Computer systems
Business desktops, workstations, laptops, all-in-ones and Apple Mac estates, configured to your build standard before dispatch.
Computer peripherals
Enterprise keyboards and mice, business webcams, UC-certified headsets and speakerphones for Teams, Zoom and Webex, printers and multifunction devices with managed print, and enterprise GPUs for AI and graphics workloads.
Meeting room systems
Video bars, room kits, conference phones, touch controllers, AV matrix and room automation for every room size - installed and commissioned by our AV service.
Networking & security hardware
Routers, switches, firewalls, wireless access points and SD-WAN edge, plus physical security: IP cameras, NVRs, video surveillance and access control.
AIDC, POS & retail
Barcode scanners, label printers, mobile computers, RFID, POS terminals and all-in-ones, commercial displays and digital signage for store estates.
Mobility & power
Smartphones, tablets and MDM-ready fleets, docks, cases and storage media, plus UPS and surge protection for server rooms and desks.
Server & storage
Rack and tower servers, NAS and SAN, and backup appliances - staged and burn-tested at our hub before go-live rather than commissioned cold on site.
Software
Licensing, deployment, renewals and compliance. Genuine licences through authorised channels; we deploy and configure what we sell and manage renewals so compliance never lapses.
Applications & operating systems
Windows, Microsoft 365, enterprise Linux distributions, creative suites, CAD and BIM platforms, and robotic process automation.
Infrastructure & backup
Virtualisation and hyper-converged platforms, backup and disaster recovery, and storage management software.
Security
Endpoint protection and EDR, next-generation firewall licensing, MDM and UEM, vulnerability management and remote monitoring tooling.
Cloud
Provisioned, migrated and managed. Licences and subscriptions administered as part of the estate rather than sold as shelfware.
Software as a service
Microsoft 365, Google Workspace, CRM and ERP platforms and meeting platforms, with licence provisioning and ongoing administration.
Infrastructure as a service
Azure, AWS, Google Cloud and regional platforms, architected and managed through our Cloud & Microsoft practice.
Enablement & security
Migration tooling, DNS-layer security and zero-trust access, deployed into the estate as part of the programme.
Your standards, every market
When a multinational opens a new office or a new country, the biggest procurement risk is not price. It is deviation: non-approved hardware bought locally because it was available, security baselines that drift from HQ, and a network built to a pattern nobody at group level recognises.
We work from your group IT standards rather than from a catalogue - approved vendor lists, network and firewall baselines, identity structure, cloud governance and endpoint standards - and carry them into local sourcing and configuration. The point is that a new site opens compliant with group policy rather than as a one-off exception that somebody has to reconcile two years later.
Where a local market genuinely cannot supply an approved item, or where regulation forces a variation, we say so and propose the closest compliant alternative in writing rather than substituting quietly.
OEM programmes, registered at purchase
Devices are registered to Windows Autopilot and Apple Business Manager at the point of purchase and enrolled to your MDM before dispatch. The user signs in and the device configures itself.
That only works if procurement, staging and endpoint management are the same conversation. Because we buy the device, receive it into our own hub and manage the enrolment, the registration happens once and correctly rather than being retrofitted by a technician after the box arrives.
How the money works
Transparent-margin sourcing
You see the cost and the margin rather than a single blended price. It makes the conversation about whether the specification is right, not about whether you are being marked up.
Three-quote compliance
Available on request where your procurement policy requires competitive quotes, with the alternatives documented against the order.
Price tracking
Framework and market pricing tracked over the contract, so a renewal or a repeat order is not quietly priced at last year's worst rate.
Consolidated invoicing
One invoice across countries and currencies from the contracting entity, with a per-country and per-order breakdown.
IOR and EOR trade services
The in-country entity acts as importer of record where you have no local presence, handling customs and duty documentation.
DOA, warranty and RMA
Dead-on-arrival units and warranty claims handled through our hubs against the original serial, so the replacement is tracked rather than chased.
Three commitments
Authorised channels only
Sourced through authorised distributor channels with full manufacturer warranty. No grey market, no parallel imports, no refurbished units passed off as new. If a price looks unusually good, we will tell you why rather than let you find out at the first warranty claim.
Global delivery
Delivered across our nineteen country entities and beyond, into our own warehouse in the country of use. Cross-border movements run through the local entity as importer of record so kit clears into local stock properly.
Professional installation
Installed and commissioned by our own certified workers to a documented standard, with photographic evidence. Never drop-shipped and left in boxes for somebody else to work out.
One partner owns the whole cycle
And the value recovered at the end funds the next one. Each stage below is a service you can buy on its own, or as part of the loop.
Why owning the loop matters commercially
Every handover between suppliers is a place where cost hides. Kit bought by one party and staged by another arrives unconfigured. Spares bought without reference to the estate sit in the wrong country. Disposal handled by a waste contractor produces a collection note instead of a certificate, and the residual value goes to them rather than to you.
With one owner the asset record is continuous: the serial on the purchase order is the serial on the install worksheet, on the spares draw-down, on the refresh list and on the destruction certificate. That is what makes warranty, audit and capacity reporting a query rather than a reconstruction.
The recovered value from disposal is reported against the refresh budget, so the end of one cycle visibly funds the start of the next.
Sourcing performance
Lead times are indicative and quoted per order against live distributor availability. Where an item is on allocation we say so at quote stage rather than accepting the order and reporting the slip later. Per-order SLA covers quote turnaround, order acknowledgement and delivery-date confirmation, measured in Cogent OS and reported monthly.
Where your order is prepared
Questions buyers ask
Who holds the OEM relationship - you or us?
Either, and it is worth deciding deliberately. Where you hold direct agreements and framework pricing, we buy against them and act as your procurement and delivery arm, which keeps your negotiated position intact. Where you would rather not manage vendor relationships, we hold them and pass through transparent margin. Many clients do both: direct on their two largest vendors, through us on the long tail.
Is there a minimum order volume?
No. A single replacement laptop is a legitimate order, and so is a thousand-device refresh. Small orders are consolidated into scheduled dispatches from the hub where that suits, so you are not paying courier premiums on single items unless the urgency justifies it.
Can you use our existing distributor pricing?
Yes. If you have negotiated pricing with a distributor or an OEM, we buy against it and our fee covers the sourcing, staging, installation and lifecycle work rather than a hidden product margin. The quote shows the product cost and our service cost as separate lines so you can see exactly what you are paying us for.
How do you handle returns and dead-on-arrival units?
DOA units are identified at our hub during staging and burn-in, before they ever reach a user, which is the main reason we receive into the warehouse rather than to your reception. The claim is raised with the distributor or manufacturer against the original serial, the replacement is tracked to arrival, and your delivery date is managed rather than quietly missed.
What happens at software licence true-up?
We track entitlement against deployment through the year rather than discovering the gap at renewal. Renewals are calendared with a review before each one, so a true-up is a planned adjustment with a known number instead of an unbudgeted invoice. Where deployment has fallen below entitlement we will tell you that too.
Other service lines in this practice
Need it procured, or need the whole loop?
Send us the specification or your group standards. We will come back with a compliant bill of materials, the lead times per market and what staging and installation add.